SHELL POINT
RESIDENTS' COUNCIL MEETING
Regular Meeting - Social Center
April 7, 2010
ATTENDANCE BY COURT:
Arbor
Winona Whitehead
Cameo
Russel Peters
Cellana
Gerry Wilson
Coquina
John Bendall
Eagles Preserve
Jerry Ingalls
Harbor Court
Joan Perry
Junonia
John Gill
King's Crown
Sidney Hansen
Lakewood
Fritz Knox
Lucina
Thomas Timothy
Macoma
Pat Straup
Nautilus
Mike Klein
Oakmont
Bill Lanpher
Palm Acres
Ted Rodgers
Parkwood
Donald Miltner
Pavilion
William Staples
Periwinkle
Grayce Gore
Rosemont
Richard Maass
Royal Bonnet
Sylvia Chamberlin
Sand Dollar
Harold Waldron
Sundial
Chris Gooden
Tellidora
Norman Arnold
Turban
John Schulke
CALL TO ORDER AND OPENING PRAYER
Chairman Lanpher called the meeting to order at 8:45 AM and Grayce Gore
offered the opening prayer.
ANNOUNCEMENTS:
There were no announcements at this time.
ROLL CALL OF COURT REPRESENTATIVES
The roll was called with those present listed above.
APPROVAL OF MINUTES OF MARCH 3, 2010, RESIDENTS' COUNCIL MEETING AND
APPROVAL OF AGENDA FOR TODAY
On motion duly made, seconded, and unanimously passed, the Minutes of
March 3, 2010, were approved as submitted. The Proposed Agenda
for the Residents Council for April 7, 2010, was distributed to each
Court Representative present, and on motion duly made, seconded, and
unanimously passed was approved as amended.
STAFF REMARKS
PETER DYS
Palm Acres/Channel 13 - Considering the interest of Palm Acres
residents versus the dollar investment, adding the availability of
Channel 13 to SPTV for Palm Acres is not practical. Palm Acres
residents were encouraged to view Channel 13 on the Internet.
Pavilion Administration Building Project - As of April 6,
2010, the amount received is $1,180,000, and we are on our way to the
goal of $1,500,000. We are celebrating our ability to reach
$1,180,000 in the 2-month period which is remarkable!
By the week of April 19, 2010, a decision to proceed with this project
must be made. At a meeting with the contractor, Mr. Dys was
informed that because of the heavy rains, there has been a push back on
the site preparation work of approximately three weeks. We
require the approval from the Agency for Health Care Administration
which will come in to approve the construction of this project at
various levels of completion. That approval must be scheduled
now, requiring us to forecast out when the building will be done to the
point where the Agency can make a final approval which should be
occurring in December. If we can give the contractor approval the
week of April 19th, he stated that the price quoted will hold and this
project, together with the Rehab Building, will be completed by the end
of December 2010. Mr. Dys is hopeful that by the end of the week
of April 19 he will be able to communicate to the residents of Shell
Point via television where we stand on that process.
Census Forms - There have been various questions regarding the receipt
of Census Forms. There has been a mailing glitch with the Census
Bureau. Shell Point staff has been in contact with the
Census Bureau to try to resolve this matter. This has nothing to
do with Shell Point. There will be a new mailing in April with
correct addresses and the deadline for response thereto will be
extended and stated in the new Census Forms. Residents of Shell
Point have been advised to not worry about it. Complete the form when
you get it and send it in. If a resident has a particular
concern, such as not being in residence at Shell Point when the Census
Forms are delivered, there is a telephone number to call and make
inquiries: 866-872-6868. Dawn Boren has been in
contact with Census Bureau and this matter will be re-addressed at the
next Residents Council Meeting in May.
Apparently in the next several months the Census Forms will be
available at local libraries. But there is a word of
caution: There is an apparent scam in process with some of the
Census Forms being used to obtain Social Security Numbers, etc.
Budget - Mr. Dys stated they are in the middle of the budget process
which occurs at the May Board meeting. If there is a decision on
fee increases, notices will go out before May 1st which is the required
time notice that must be provided residents.
National Health Insurance Bill Recently Passed - Currently, no one
seems to know the details of this Bill, not even those who voted for
it. It is a scary fact. Things that are starting to trickle
down quickly are related to our employees' health insurance.
Possibly, an initial bid on health insurance for employees is a 30%
increase over last year. Our premiums are currently $4 million
per year, so calculate a 30% increase over that which is
significant. Another way that will affect Shell Point is the
physicians who are here at Shell Point for residents' good care and
easy access. Many standard physicians in the community are saying
they will have to limit Medicare patients to 30-40% of their patient
load or close their doors. At Shell Point, our Medicare
reimbursement is 100% which could be reduced by 25% per visit.
This cost will have to be borne by Shell Point as the reimbursement
source for this reduction. That is a factor which is very hard to
figure into the budgeting process. This is just being talked
about and it will take several years to see what the ramifications will
be as time goes along. Shell Point is seeking outside advice
regarding this matter.
Sales - We are thrilled by the ongoing interest in Sales and
Marketing. There are less than 15 units available as of today in
the entire operation that is available for sale. This is a
tremendous statement and great help for us to celebrate. However,
we still have 40 units waiting for purchasers to sell their homes which
are the crucial group. That would bring us to 98+% occupancy and
drawing revenue. We are at about 92.6% occupancy and drawing
revenue. We estimate that we could be at 93-94% occupancy by the
end of this fiscal year, but it depends on those who are in the
pipeline closing on the sale of their homes, and those who do close do
not go on a Òwill adviseÓ list.
STEVE MINNIEAR
Healthcare is really, really busy. Right now the Assisted Living
facilities are 99.2% occupied; there is one unit available in each of
King's Crown and the Arbor. The Pavilion has 202 occupants which
is the highest ever occupancy. There are 40 Medicare
residents. Things are very, very good right now. We are now in
the Survey window at the Pavilion. The review includes a percentage of
residents that are currently in the Pavilion. That means interviewing
more people and more families, and looking at more records when you
have that many occupants. Even though you are hopeful that everything
is perfect, some times it is not so. We are anxious to have that
survey over with and are hopeful it will be completed within the next
several weeks.
We have put together a gift basket and Shell Point Life magazines and
have distributed them to doctors' offices and others who refer to Shell
Point. We want to get information out relating to the Rehab
Center plus more Medicare Part B Therapy. This will be a great
opportunity for us.
Mr. Minniear put in a plea for the ÒLet's Finish NowÓ project for the
Pavilion. It would be wonderful to have this project completed by
December of this year.
SCOTT MOORE
Tenant Insurance - Mr. Moore distributed a handout, a copy of which is
attached to these Minutes and made a part hereof by reference, relative
to Tenant Insurance for residents of Shell Point. This handout
entitled Tenant Insurance Information Update - April 7, 2010 will
also be posted by Court bulletin boards.
The Resident Manual references Tenant Insurance. Shell Point
residents are tenants or renters in the eyes of the insurance
companies. When you buy insurance you are NOT buying homeowners
insurance, but tenants insurance. The Resident Manual refers to
liability insurance such as someone in your apartment falling and being
hurt. What is to be added in the next issue of The Resident
Manual is reference to liability of the resident in the event of water
overflows, flooding which not only effects that resident's apartment,
but those of other apartments as a result of such overflow, as well as
like incidents. Expenses and repairs to take care of these
incidents are the liability and responsibility of the resident from
whose apartment such incident originated. These expenses can be
very costly. Residents are encouraged to obtain tenant insurance
which will include coverage for these incidents.
Recently a meeting via conference call was held with Shell Point's
senior management and an insurance consultant to talk about what other
CCRC's are doing and to discuss the possibility of providing blanket
coverage to get lower rates for residents if Shell Point offered the
insurance. Unfortunately, Shell Point can do nothing in the form
of blanket insurance. Shell Point is not a Broker and cannot
broker insurance and cannot play any part in this. We did learn
that Òfor profitÓ CCRC's are mandating tenants insurance as part of
living in their community at a limit of $300,000 and annually make sure
that their residents maintain that coverage. Shell
Point has no desire to mandate that. That is entirely up to the
residents of Shell Point, but the resident does carry the liability
with that.
There are three local insurance agents who approached Shell Point and
would like to provide this Tenant Insurance to us. (State Farm no
longer provides this insurance.)After reviewing some sample pricing for
premiums, it is suggested that residents obtain pricing from three
providers because based on the resident's building, IT REALLY DOES
MATTER which provider a resident chooses. When you have selected your
insurance agency to provide this insurance, and you have established
your limits, give Keri Perkins at 454-2190 a call. She is well
versed in working with all the insurance agencies and getting them
building information and whatever information they need to get the best
price for Shell Point residents.
E-Call System - Mr. Moore read from the advertising
brochure which indicated that each component of the hard wired system
is fully supervised, including all wiring, switches, and system
devices. A trouble condition never goes unnoticed on this
hard-wired system. If anything does go wrong with this system,
your staff will be notified immediately and a permanent record will be
made. This proven technology provides the comfort of a safe
environment 24/7. With peace of mind, residents can concentrate
on what is really important and that is enjoying life.
Mr. Moore referred to a schematic on the e-call system on poster
boards. Normal operations are supervised by staff who is
watching. In the case of electronic system, supervised means that
there is some type of electronic happening that is checking
itself. In the case of the E-Call System, there is an annunciator
panel pulsating a 10.5 volt current through the system which goes
through every device and comes back through the annunciator
panel. As long as that is operating normally, 10.5 volts comes
back. It is constantly monitoring. If 10.5 volts come back,
no need to send out a trouble signal because nothing has happened.
If the cord is pulled, the 10.5 volts is reduced to 8.5; the
annunciator panel through computerization knows which one caused the
reduction in voltage. Because it is supervised it annunciates
that the cord has been pulled. If the wire is cut, somewhere
between the pull cord device and the annunciator panel, zero volts will
come back. Immediately the system will go into a trouble
alarm which will indicate the device or the zone - if it is a main
bunch of wires that are cut, it will knock out a whole
zone. If it is one device, it will ÒtroubleÓ one
device. It immediately knows where the trouble is and a computer
printout indicates the date, time, the place and everything that has
occurred. In this way we know that the pull cord is supervised.
The ability to talk over the voice component is NOT
supervised. We count on the pull cord. If something
physical happens and the resident cannot speak, PULL THE CORD. If
there is no verbal communication, the user group, the health care folks
who are monitoring this, react like 911. If you
need help badly, you should pull the cord and not engage in
conversation. This system is always being monitored. If
that circle is broken at any time 24/7, the system says there is a
problem and will be responded to.
Pull cords in Laundry Rooms - Pull cords will be installed in ALL
laundry rooms. Regarding the matter of a past
incident in a laundry room, Mr. Moore personally reviewed the computer
printout. The voice was intermittent, but the printout indicated
the time it happened and they were aware of it.
The situation of a contact being corroded is not an issue with the pull
cord and we have never experienced such a situation.
Corrosion, however, could be an issue related to the voice.
No one claims to supervise the voice. Even if a resident has not
used the pull cord in years, the system really does work because the
chain of events has not been broken. It is the
simplest electric happening that can go on.
In the event of a power outage, if there is a power outage to that
system, it goes into trouble mode. This has happened and Shell
Point communicates that the system is not operating properly for the
residents; handouts are distributed to the residents in the area
affected. In that instance, the resident does not have a pull
cord. Also, there is staff positioned on every floor in each
building so in the event of an emergency the resident will be able to
contact someone. The Morning Assurance Report is distributed and
those on the list need to be checked because the system is down.
It was mentioned that residents are able to purchase personal health
pendants which can be worn at all times that do the same
function. That is not a hard wired system, but it is actually
supervised through an electronic pulse that goes out. The hard
wired system is best.
REPORTS OF THE REPRESENTATIVES OF COURTS, KING'S CROWN, ARBOR AND
PAVILION
1. Bill Staples submitted a copy of the Larsen Pavilion Resident
Council Meeting, Notes from March 4, 2010, a copy of which is attached
to these Minutes.
2. Mike Klein inquired about changes/assignments to parking
spaces. June Taylor is responsible to disseminate information to
Court Representatives regarding changes/assignment of parking spaces.
3. Tom Timothy gave a brief report on the progress of the modernization
of two elevators at the Lucina Court.
OLD BUSINESS
Library Fund Drive - The Library Fund Drive for 2010 received $25,216.
Christmas Gift Policies and Procedures Review Committee - Dick
Rockstroh, Chair, distributed a Report of this Committee, a copy of
which is attached to these Minutes. The Committee endorsed
continuation of the current list of recipients and the formula utilized
to calculate individual gifts. On motion duly made and seconded,
this endorsement was approved.
Orientation of New Court Representatives Process Review Committee -
John Schulke, Chair, announced that although a meeting has not as yet
been held by this Committee, one will be scheduled within the near
future.
Residents' Council Meetings to be held at the Woodlands - No dates were
available in 2010 for the Residents' Council Meetings at the
Woodlands. April and October in 2011 have been scheduled and
reserved for future Residents' Council Meetings at the Woodlands.
Employee Christmas Gift Committee - Kate Mondello, Chair, reported that
the Committee met and assigned tasks to committee members. Karen
Anderson and Karen Urbanowicz have been very helpful in providing
information to the Committee. The 2010 Employee Christmas Gift
Committee consists of: Kate Mondello, Eagles Preserve (Chair);
Dede D'Arcy, Royal Bonnet; Lois Marino, Rosemont; Al Park, Turban; and
Alan Roberts, Eagles Preserve. A copy of this Committee's Report
to the Resident Council dated April 7, 2010, is attached to these
Minutes.
Tim Stephenson asked the Committee to delay the start of this Campaign
so as not to compete with the final push of the Pavilion fund raising
drive.
A letter to all residents will be sent in early May kicking off the
2010 Employee Christmas Gift campaign. In order to make it easier for
residents to budget and plan their giving to this very worthwhile
project, the Committee would like to double the monthly billing of
currently 159 residents. Residents are encouraged to contact
Accounting and arrange a monthly bill representing their contributions
to this drive.
NEW BUSINESS
There was no new business.
SUGGESTIONS FOR THE GOOD OF SHELL POINT. The following were
suggestions for the good of Shell Point:
1. Ted Rodgers requested that the mileage markers be repainted on
the perimeter walk around the Island which may be of some assistance to
the Shell Point Striders.
2. Norm Arnold brought to the attention of the Council the fact
that there are no ladders or life saving rings available between the
Island beach and the boat dock south of Macoma Court, a distance of
approximately a quarter of a mile.
NEXT MEETING DATE
The next meeting of Shell Point Residents' Council will be held
Wednesday, May 5, 2010, at 8:45 AM in the Social Center on the Island.
CLOSING PRAYER AND ADJOURNMENT
The closing prayer was given by Grayce Gore; the meeting was adjourned
at 9:45 AM.
Respectfully submitted,
Linda Nickerson, Recording Secretary
Attachments:
Tenant Insurance Information Update - April 7, 2010
Report of Employee Christmas Gift Policies and Procedures Review
Committee - March 19, 2010
Notes from Larsen Pavilion Resident Council Meeting - March 4, 2010
Report of Employee Christmas Gift Committee to Resident Council - April
7, 2010