SHELL POINT RESIDENTS' COUNCIL MEETING
Regular Meeting - Social Center
June 2, 2010

ATTENDANCE BY COURT:

Arbor                    Winona Whitehead
Cameo                Russel Peters
Cellana                Gerry Wilson
Coquina                John Bendall
Eagles Preserve            Jerry Ingalls
Harbor Court            Joan Perry
Junonia                John Gill (Minutes to Mary Ellen Taylor)
King's Crown            Sidney Hansen
Lakewood                Fritz Knox
Lucina                Thomas Timothy
Macoma                Pat Straup
Nautilus                Steve Modrich (Minutes to Mike Klein)
Oakmont                Bill Lanpher
Palm Acres                       Ted Rodgers
Parkwood                Carol Ann Ormes (Minutes to Donald Miltner)
Pavilion                William Staples
Periwinkle                Grayce Gore
Rosemont                Richard Maass
Royal Bonnet                Sylvia Chamberlin
Sand Dollar                Harold Waldron
Sundial                Chris Gooden
Tellidora                Norman Arnold
Turban                John Schulke


CALL TO ORDER AND OPENING PRAYER

Chairman Lanpher called the meeting to order at 8:45 AM and Ted Rodgers offered the opening prayer.

ANNOUNCEMENTS:

The Chair reminded all Court Representatives that the Resident Status Hurricane Survey should be completed and returned to Bob Southern at an early date if not done so.  

We have not as yet reached our goal established for the Employee Christmas Gift campaign.   The Chair asked the Court Representatives to please encourage the monthly contributions for this project.


ROLL CALL OF COURT REPRESENTATIVES

The roll was called with those present listed above.

APPROVAL OF MINUTES OF MAY 5, 2010, RESIDENTS' COUNCIL MEETING AND APPROVAL OF AGENDA FOR TODAY

On motion duly made, seconded, and unanimously passed, the Minutes of May 5, 2010, were approved as submitted.  

The Proposed Agenda for the Residents Council for June 2, 2010, was distributed to each Court Representative present, and was approved on motion duly made, seconded, and unanimously passed.

 STAFF REMARKS

PETER DYS

Mr. Dys reported on the following item:

Hurricane Planning:  Please submit survey to Bob Southern as soon as possible.  Next year the format of the survey will be revamped after consultation with Court Representatives.

A lot of effort is put into the planning in the event of a hurricane by council members and residents working with management staff.   We take this matter very seriously and are prepared for the multi-faceted processes which occur when a hurricane threatens.  We hope we will not have to use the shelter, but if we do, we want to be prepared.  Mr. Dys asked Court Representatives and residents to follow management's lead. That is the best help they can get.   A lot of effort has been put into this planning, and there are many times when management has to make critical decisions. We are hopeful that residents will not be resisting us and will follow those decisions quickly.  There are specific things everyone must do and we hope our directions will be followed and things will go very smoothly.  The shelter has been cleaned and we are all ready to go.

Pavilion and Pavilion Administration Building:  Our campaign goal is $1,500,000 and to date we have received $1,318,753 in pledges and cash, leaving a balance of $181,247.  Fifty-three percent (53%) of our residents have participated.  We will keep that goal in front of us throughout the summer.  To keep residents updated, there will be charts and information appearing in the Shell Point Life and on Shell Point Television from a construction standpoint.   In the fall we hope to wrap it up.  We have about $64,000 of our $100,000 goal for equipment, leaving $40,000 of our goal.  We are very confident and very grateful for all of these funds which have been contributed..

The construction is proceeding and moving along.  Within the next couple weeks you will be seeing some more aggressive activity.  By the end of next week we will be pouring the floor for the Rehab building and from there onto the Administration building.  From there constructing both buildings will be done simultaneously.  Right now on the Rehab building they are digging the elevator pits and the pool pit and other projects that go with that.  When that work has been completed, we will begin to see construction above the fence.  These projects are still planned to be completed by the end of this year/beginning of next year and will be available for use in the first quarter of 2011.

Feedback on previously asked questions:

    ¥    Trimming flowers in the area of the Bank building and the Administration building:  This is routine maintenance regularly scheduled to be completed.  This matter has been addressed and the flowers have been trimmed.  

The trees by the lagoon are due for maintenance and will be completed this or next week.  This procedure will be dramatic; it shaves them considerably.  The trees will come back.  We are not killing the trees.

    ¥    Security for Bicycles: Rob Boyd, Manager of Security, is working on these issues.    Residents will continue to see refinement through our Security department.  Security will be more aggressive in stopping bicycles, especially those they do not recognize when coming in, indicating that they are welcome. They will ask their names and make sure they know not to ride their bicycles on our sidewalks.  If that does not work, there are a few additional things we will be doing, including having patrollers who will be watching bicyclists during their patrols and keep a better eye on things.  If that does not work, bicycle instructions sheets outlining what Shell Point expects from them will be distributed to all those bicyclists.  If that does not work, they will prohibit those individuals from coming onto the Island.  Finally, if that does not work, we will prohibit all bicycles and that is the last thing management would like to see happen.   This is an issue we would prefer to avoid. Security will do the foregoing with kindness and yet will be firm.     Please remember these conditions apply to all residents and their guests.  

    ¥    Dishwashers Issues:   We have 1200 dishwashers and at any point in time there is one or two not working with typical problems.  Some of the calls concern hard water which leaves spots.  "Jet Dry" will take care of that.  The issue here is that dishes are not getting clean.  There are some dishwasher soaps that are made with peanut shells which causes the hard water to create corrosion around the drains and spray valves.  Problems may be caused as a result of either the type of or too much dishwasher detergent being used.  There is a product called "Dishwasher Magic" that you can purchase at any grocery store that cleans and sanitizes your dishwasher.  That seems to resolve the problem in 90% of the cases.  If it does not solve the problem, call 454-2190 and they will come and see what the problem might be.

    ¥    Window Washing:  As noted in the Residents' Manual, window washing is scheduled on a periodic basis which is done annually.  This schedule has fallen behind somewhat this year because of the bad weather which we have had the first few months of this year and had an adverse affect on our schedule.  We are pleased with our crew and they are working very hard to get caught up with the schedule.   Eagles Preserve, the Garden apartments, Harbor Court, and Sundial have been completed.  The mid-rise apartments are scheduled for next week and they will be followed by the Woodlands and Palm Acres.  They are pretty well on time and will get caught up shortly.  Please refer to the Residents' Manual for the plan for window cleaning. If residents have any questions about that, call Paul Yacovitch, Facility Operations Manager (454-2275) who has been in that position for almost ten years handling this issue and he will be happy to address any questions that may arise.  

There are some building audits scheduled for the very near future and if there are issues, the Court Representatives can address them at that time.

    ¥    Arbor Moss:  This issue will be monitored on a regular basis and action taken as necessary.

The Residents' Quarterly Meeting will be held Thursday, June 3 at 2:45 PM.  Mr. Dys stated he would take any questions today from Court Representatives.

Mr. Russel Peters inquired about visitors and guests of residents who might be at Shell Point in the event of a hurricane and accommodation at the Shell Point hurricane shelter for these folks. Mr. Dys responded that if we reach the stage where we have to make a move, we always try to address that through the Resident Council Court Representatives. If the visitor can be diverted, that is the most practical solution.  We do not want to have any more stay in the shelter than necessary.  However, if a guest has been visiting for several days and the situation arises, management will do its best to accommodate a visitor    .  Shell Point is not a repository for all friends and relatives during a hurricane.  It is an issue we have had to address because a resident has relatives living in and around the Fort Myers area and they all want to come to our shelter.   We try to address each situation individually and we will do our best to accommodate specific visitors.  

We really do depend on the Court Representatives in a hurricane situation.  We get together, lay out plans, specifically address issues and unique situations that are going on in each building and figure out how management can address such issues and, if necessary, get staff there to assist.  It is extremely beneficial for Shell Point Management to rely on the Court Representatives as the eyes and ears of their courts.  Management will try to provide all the tools and assistance necessary if, and when, such an event should occur.    In the past when management has had to make those unusual moves, all has gone as smoothly as one could make it.  

STEVE MINNIEAR
    
Currently King's Crown occupancy is strong:  117 units occupied out of 120; Arbor occupancy is strong with 129 units occupied out of 130.  Both of those facilities are ahead of their budgets.  The Pavilion has 197 occupants; 34 Medicare. Things are busy and we are hustling.
The Pavilion is in its second day of its "follow-up" survey which always occurs 30-45 days after the Annual Survey.  The surveyors come back to insure that we have completed our planned corrections for the deficiencies which they found during their initial survey.  Sherry Brown indicated that the two surveyors said things are going fine and they should be done today.  (Added note: Follow-up successfully completed 6/2).

Mr. Minniear had mentioned last month the potential physicians' reimbursement cuts of 21.2% which might be occurring to the Medicare billing system.  There was a good deal about Congress granting an extension, as has happened in the past.  The good news is that the House has passed extensions to 2012, however the Senate will not vote until after June 7th.

Mr. Minniear then distributed the Morning Assurance Reports to the Court Representatives.

REPORTS OF THE REPRESENTATIVES OF COURTS, KING'S CROWN, ARBOR AND PAVILION

1.  Bill Staples submitted a copy of the Larsen Pavilion Resident Council Meeting, Notes for May 6, 2010, a copy of which is attached to these Minutes.

2.   Condition of Trees at the Oakmont Building:  These trees in the Atrium at Oakmont are not looking very healthy.  They are growing very tall.   Mr. Dys will check regarding these trees.  The condition of the unhealthy trees could possibly due to the weather conditions.

Of more prominent concern have been the trees in the promenade outside Oakmont and Rosemont, down toward the main driveway.  There are a number of trees there that are struggling and the team has been watching them very carefully.  Three or four of those trees do not look like they are going to come back.  There is a plan to take out six to eight trees in that area and then some smaller trees as well.  They will be replaced with Royal Palm trees from the Shell Point nursery. This project is scheduled to be completed in the next several weeks.  
 
Mr. Maass reported that the palm trees were looking dead, but they seemed to come back.  Now they look like they are dying again.  Mr. Dys will check with Steve Morton and will ask him to report to Court Representatives of the buildings.  The trees are not being ignored and are being closely monitored by our staff.  

3.  The Crystal Dining Room will be closed from August 9 -30th.   Mr. Slickers will extend the Meal Plans to cover those three weeks of the Crystal Dining Room being closed.

OLD BUSINESS - There was no old business to be brought before the meeting.

NEW BUSINESS

On motion duly made, seconded and unanimously passed Shell Point Residents' Council will be adjourned during July and August.

SUGGESTIONS FOR THE GOOD OF SHELL POINT.

There were no suggestions for the good of Shell Point.

NEXT MEETING DATE

Since there will be no Council meetings held during July and August, the next meeting of Shell Point Residents' Council will be held Wednesday, September 1, 2010, at 8:45 AM in the Social Center on the Island.

CLOSING PRAYER AND ADJOURNMENT

The closing prayer was given by Ted Rodgers the meeting was adjourned at 9:20 AM.

Respectfully submitted,


Linda Nickerson, Recording Secretary

Attachments:
Notes from Larsen Pavilion Resident Council Meeting - May 6, 2010 (PDF)