SHELL POINT RESIDENTSÕ COUNCIL MEETING

Regular Meeting – Social Center

November 4, 2009

 

ATTACHMENT: PETER DYS MEMO (PDF)

 

ATTENDANCE BY COURT:

 

                        Arbor                          Earl Mallick

                        Cameo                         Russel Peters

                        Cellana                        Gwen Shidler

                        Coquina                       Gene Loughran

                        Eagles Preserve           Jerry Ingalls

                        Harbor Court              Joan Perry

                        Junonia                        Harriet Reece

                        KingÕs Crown             Sydney Hansen

                        Lakewood                   Ed Mitchell

                        Lucina                         Warren Goodell

                        Macoma                      Pat Straup

                        Nautilus                      Bobbi Brown, Alternate for Mike Klein

            Send Minutes to Mike Klein

                        Oakmont                     Bill Lanpher

                        Palm Acres                  Ted Rodgers

                        Parkwood                    Donald Miltner

                        Pavilion                       Mary Fountain, Alternate for William Staples

                                                            Send Minutes to William Staples

                        Periwinkle                   Grayce Gore

                        Rosemont                    Richard Maass

                        Royal Bonnet              Carol Palermo

                        Sand Dollar                 Margaret Richmond

                        Sundial                        Chris Gooden

                        Tellidora                      Nancy McDowell

                        Turban                         Dick Rockstroh

 



CALL TO ORDER AND OPENING PRAYER

 

Chairman Rockstroh called the meeting to order at 8:45 a.m. and Gene Loughran gave the opening prayer.

 

ANNOUNCEMENTS

 

The Chair announced Ballot Box envelopes were available for distribution to all those Court Representatives requesting it.

 

The name, address, and telephone number of the 2010 Court Representatives and Alternates should be provided as soon as available to Carol Palermo.

 

All 2010 Court Representatives and Alternates are invited to the orientation and election meeting on Thursday, November 19, 2009, at 8:45 AM in the Social Center.  Only the Court Representatives will cast votes.

                       

ROLL CALL OF COURT REPRESENTATIVES

 

The roll was called with those present listed above.

 

APPROVAL OF MINUTES OF OCTOBER 7, 2009, RESIDENTSÕ COUNCIL MEETING AND APPROVAL OF AGENDA FOR TODAY

 

On motion duly made, seconded, and unanimously passed, the Minutes of October 7, 2009, were approved as submitted.  The Proposed Agenda for the ResidentsÕ Council for November 4, 2009, was distributed to each Court Representative present, and on motion duly made, seconded, and unanimously passed was approved.

 

STAFF REMARKS

 

PETER DYS

 

Mr. Dys reported briefly on his recent meetings in Tallahassee where he was involved in the GovernorÕs Continuing Care Advisory Council regarding aging issues, and in particular Florida Statute 651 which governs residents and providers of life care communities.

 

The way Shell PointÕs ResidentsÕ Council operates makes Mr. Dys proud.  He heard of other Councils that have many positions sit empty because of lack of interest.  That Chapter of the State Statute which governs facilities such as ours will be going through a number of changes this year and could have huge implications regarding the operations of facilities.  The facilities are so dramatically different throughout the State it has been very difficult to have it distilled down to a document that will not hurt any organization, and everyone is interested in getting more money.  This is of greatest concern with this being submitted to the State at this time.  The State is in dire financial condition; looking for every nickel it can find.  A Bill submitted to the legislature which would be financially beneficial to the State, would meet some of their agendas.  Some major concerns are issues such as taxing Founders Fees and Monthly Maintenance Fees which have been on the table and frequently discussed as an option in the past. Our State Association, the Office of Insurance Regulation, and the StateÕs Residents Association have all agreed on the documentation that is done and we are hoping it goes through untouched. Residents will be kept informed.

 

Mr. Dys read a portion of a letter conveying the thanks and appreciation of Richard Riley, Vice President of FineMark Bank, to the ResidentsÕ Council of Shell Point. 

The ResidentsÕ Council has hosted meetings and introduced FineMark staff to residents of each Court.  The ResidentsÕ CouncilÕs dedication to insure the high quality of life at Shell Point is to be commended.  FineMark sends its regards to the ResidentsÕ Council.

 

Mr. Dys is very pleased with the reception of FineMark by the residents and by the performance of the bank which understands service to the customer and it will show in the satisfaction of our residents as well as in the deposits. 

 

There will be a quiet opening of FineMark in the next few weeks.  The Grand Opening is scheduled for November 30 and December 1. 

 

Regarding apartments at Shell Point that are being prepared/renovated for new residents:  Please do not Ōtour these apartmentsĶ.  The doors of these apartments are left unlocked and open during the daytime hours so that workers have easy access. Such units are to be locked by Shell Point in the evening.  However, it has been noted that some residents have been going into and out of the apartments.  This is an invasion of privacy for the new owners; it is a situation open to liability for folks walking around the apartment during renovations; and it is open only for staff.  Please enter your neighborÕs apartment only upon being invited to do so.

 

Since the fire at Sundial, a number of residents have inquired regarding insurance coverage.  Shell Point owns the carpets, draperies, appliances, etc. in each apartment.  These items are covered under Shell PointÕs insurance coverage.  HOWEVER, residentsÕ personal property is each residentÕs responsibility.  In addition, it is important to maintain LIABILITY COVERAGE.  Most Tenant Insurance covers personal property as well as liability insurance.  Please review the Residents Manual regarding Tenant Insurance.  Residents are strongly urged to maintain Tenant Insurance with LIABILITY COVERAGE.  If someone is injured in your apartment, that is the residentÕs liability.  If the residentÕs action/negligence (overflowing water in bathtub, fire on the stove)  creates damage to the residentÕs apartment OR TO ANOTHER RESIDENTÕS APARTMENT, that becomes the NEGLIGENT RESIDENTÕS LIABILITY.  In those cases, that becomes an insurance company issue, not a Shell Point issue. 

 

Shell Point will send out information to residents during the next few weeks, clarifying this matter to every resident.  This could include Shell Point working out a possible contractual relationship with an insurance company that would come in and provide competitive rates for residents for Tenant Insurance coverage.  Residents would have the option of choosing this insurance or maintaining current coverage.  REMEMBER TO OBTAIN/MAINTAIN THE LIABILITY SIDE OF INSURANCE COVERAGE.

 

At the June 2009 Quarterly Meeting, it was announced that for fiscal year 2009-2010, there would be no increase in Monthly Maintenance Fees. It is important to clarify that Shell PointÕs FISCAL YEAR is from July 1st through June 30th of each year.  ((Please note:  a Calendar Year is from January 1 through December 31). For the period in 2010 from January 1 through June 30 THERE WILL BE NO MONTHLY MAINTENANCE FEE INCREASE.  The new fiscal year begins July 1, 2010. A determination will be made regarding whether or not there will be an increase in the Monthly Maintenance Fee for the period commencing July 1, 2010 through June 30, 2011, as the budget is put together.  A 60-day notice of any increase is required to all residents, so a notification of the BoardÕs decision will be distributed to each resident no later than May 1 of 2010.  Please know that Shell Point and the Board will do everything it can to hold fees as low as it can.  At his recent meeting in Tallahassee, Mr. Dys was sitting with numerous providers.  No one of them has reported staying within the Consumer Price Index.  Shell Point is pleased that it is able to do so.  Management will always make the decision as to what is best for Shell Point and that means for residents as well. 

 

Issues that were brought up at last monthÕs Resident council meeting:

 

--Trees by the Tennis Courts at Woodlands:  Dying trees in this area as well as the slough and other areas have been girded and this is in compliance with Water Management issues.  These are trees not indigenous to Florida which are regarded as pest-type trees:  Australian Pines and Pepper Trees.  This is the preferred way to dispose of these trees.

 

--Request to provide menus of the Crystal dining Room on each CourtÕs Bulletin Board:   Al Slickers is working on this.  The problem arises as to available space on the bulletin boards and avoiding clutter.   Residents are urged to come to the Crystal Dining Room to determine what is being served. Mr. Richard Maas suggested installing plastic folders into which the printed menus could be inserted.  Mr. Dys will follow up on this matter.

 

--Information on the new Security Officer, Rob Boyd:  Rob Boyd will speak later today at the ResidentsÕ Council Meeting.

 

Mr. Richard Maass had the additional comments:

 

--Organization Chart:  Requested that this be updated and submitted to all Court Reps. 

 

--Dying Trees in Courts:   Attention should be given to various Palm trees which are displaying dead/brown fronds.  Mr. Dys stated the palm trees may be under treatment and being monitored.  Mr. Dys will speak to Steve Morton.

 

--Request to update telephone directory of Shell Point Staff:  Mr. Dys stated he will distribute the appropriate Organizational Chart and Telephone Directory at the next ResidentsÕ Council meeting.

 

It was reported that at the Island Pond there is a large accumulation of algae building.  Mr. Dys will address this issue.

 

The Chair stated that issues such as these may be reported to 454-2190 - ONE CALL DOES IT ALL PHONE NUMBER BY Court Representatives as well as residents.

 

STEVE MINNIEAR

 

Mr. Minniear distributed the Morning Assurance Reports (Reminder – any needed changes should be initiated thought Pat Cunningham @ 454-2299).  Regarding the update on the census, it is the first time in memory that both Assisted Living Facilities are completely full with a few units currently in transition from one resident to another.  The Skilled Nursing Facility has a high census:  31 Medicare and total census of 180. 

 

Swine Flu Update:  Lee County Health Department recently notified Shell Point that we will be able to order individual doses for the Swine Flu directly from the Health Department.  Shell Point put in an order for 300 doses to cover all Health Care workers.  Apparently, the H1N1 (Swine Flu) vaccine will also be parceled out in small doses, as has been the case with the Seasonal Flu vaccine.  Shell Point has been told there will currently be no doses available for those 65 Years of age and older.  There is a number of public sites that will have vaccine available. It is unknown at this time what total will eventually be available to Shell Point specifically.  The County Health Department will continue to make announcements.

 

Seasonal Flu:  Shell Point now has 80 more doses.  The phone lines will be opened:  415-5444 and 454-2192.  Residents can call to make an appointment for a Seasonal Flu vaccine.  It will be first call, first served.

 

Margie Pregent, Director of Nursing at the Shell Point Pavilion, was a finalist for the Rose of Care Award.  Margie did not win the award, but was honored at a very special and beautiful recognition ceremony where she received a Certificate and a Rose.  Congratulations Margie! Shell Point honors you and you are number #1 with us! The members of the ResidentsÕ Council congratulated Margie!

 

Russell Peters inquired regarding transportation of independent Shell Point residents who have been discharged from local hospitals.  Could we implement a system which would include having the hospitals contact Shell Point when these folks are discharged so that appropriate travel arrangements can be made?  Shell Point has medical transportation available for residents to appointments with local medical providers.  We do not have specific transportation for picking up residents upon hospital release.  If patients are returning to one of Shell PointÕs health care facilities, the hospital will initiate transportation and then provide us with the information concerning date/time.  If returning to independent living, the hospital will not provide us with discharge information unless the resident asks them to do so (per HIPAA regulations). It appears that this is a complicated situation will be further reviewed by Mr. Minniear.

 

INTRODUCTION OF SHELL POINTÕS NEW SECURITY OFFICER:  

 

Mr. Dys stated that one of the matters taken very seriously by Shell Point is SECURITY which takes many forms throughout all of Shell Point, including alarms, vehicles, visitors, etc.  It is important to procure a special person to address the various issues of security throughout Shell Point, having the capacity to enforce not only the things that have to be enforced, but also to do so with some grace and keeps residents and their friends in mind while doing so.  Our Security Department also appreciates the understanding and sensitivity as well.  Shell Point has been privileged to retain the services of Rob Boyd.  Mr. Boyd has been through his orientation program.  Mr. Dys introduced Mr. Boyd.

 

ROB BOYD

 

Mr. Boyd addressed the Council, thanking all for the opportunity to come and speak today.  He stated he has already met with several Court Representatives, and would like to meet with each Court Representative on an individual basis to discuss various concerns that they feel are security issues here at Shell Point.  Mr. Boyd does not see any major security issues at this time that needs to have any sweeping change.  Some things may need ŌtweakingĶ and he will rely on Court Representatives to advise him of those matters.  Mr. Boyd promised to be as accommodating as possible to make those things happen and still have it make sense from an Operation sense.  Mr. Boyd stated he is reasonable and accessible. 

 

Mr. Boyd has been in Southwest Florida for approximately 6 years coming from Des Moines, Iowa.  His background includes 15 years of service with the Capitol City Police Department in Des Moines; worked on all different things such as gang units, narcotics, and a very wide cross-section of law enforcement.  He was involved in very high security with the Secret Service in Des Moines during the first national primary election that was held there. He served in Special Operations as a Desert Storm Veteran and Military Police.

 

On a personal level, he is married and has two young sons.  He is an officer in his church and is on the Financial Board and Missions Board.  Mr. Boyd thinks it a wonderful opportunity for him to be able to work with Shell Point, a community where you can open a meeting with prayer. 

 

His reception from management and all those he has met so far has been great.  Please feel free to contact Mr. Boyd at 454-2125.  Mr. Boyd reports directly to Scott Moore. Mr. Boyd thanked the Council for having him here today.  He would welcome any comments and would be happy to take back to his employees any praise from the residents for their work.

 

The Chair thanked Mr. Boyd and welcomed him to Shell Point.

 

REPORTS OF THE REPRESENTATIVES OF COURTS, KINGÕS CROWN, ARBOR AND PAVILION

 

William Staples submitted a copy of the Larsen Pavilion Resident Council Meeting, Notes from October 23, 2009.

 

OLD BUSINESS

 

Several matters under Old Business were previously presented.

 

2009 Employees Christmas Gift Fund Committee Report.  Phyllis Ingalls reported on coming attractions.  November is the BIG MONTH.  KingÕs Crown, Arbor, Commons, Resident Activities Center, donation boxes are on display.  Jane Hoden wrote an article appearing in the Shell Point Life which advises what is happening and the purpose.  Please notice the STARS.  Newsletters from Oakmont, Eagles Preserve, contain articles regarding the Employees Christmas Gift Fund.  If other Courts have newsletters, it would be appreciated if articles would be included about the Employees Christmas Gift Fund.

 

There has been numerous Shell Point TV shimmering stars spots.  Jared Pike has done a wonderful job and deserves a big thank you for his fine work.  These will continue every Monday throughout the campaign. Jane Hoden will do several interesting interviews, one of which is with Chuck Durrell who was last yearÕs Chairman of this Gift Fund.  This will appear on November 12 on Shell Point TV.  There will be a last push requesting contributions on Shell Point TV at the end of November into the first week of December called ŌThe Last PushĶ.  Residents are invited to watch that, guaranteeing a chuckle! This campaign ends DECEMBER 4TH and there will be reminders posted in the buildings.

 

Phyllis presented a graph indicating the monthly progress of this campaign along with the results of various advertising and promotions. The goal for 2009 is $300,000.  There was a balance forward of $5,000 from 2008.  Currently, there is a balance of $158,000.  There are hopes that November will really take off in receiving contributions. Phyllis thanked the Council for having her here today. The Chair announced that anything the Court Representatives can do to encourage contributions to this much needed Fund would be greatly appreciated.

 

NEW BUSINESS.

 

The Council Chair appointed Ted Rodgers as Chair of the Nominating Committee for 2010.   On motion duly made, seconded, and unanimously passed, Ted Rodgers was unanimously approved.    The 2010 Court Representatives will select two additional members to serve with Ted Rodgers on the Nominating Committee

 

FOR THE GOOD OF SHELL POINT.

 

Richard Maas submitted two suggestions:

 

1.  Benches in Administrative Circle.  These benches appear to need refurnishing.  Mr. Dys responded that the benches in the Administrative Circle are teak and should not be painted.  Teak has a ŌweatheredĶ look and is supposed to look that way.   The only refurbishment would be to sand the benches. 

 

2.   Windowsills in Woodlands courts.  These windowsills have accumulated dirt and should be scrubbed or pressure washed.

 

NEXT MEETING DATE

 

The next meeting of Shell Point ResidentsÕ Council will be held Wednesday, December 2, 2009 at 8:45 a.m. at the Social Center on the Island.

 

CLOSING PRAYER AND ADJOURNMENT

 

The closing prayer was given by Gene Loughran; the meeting was adjourned at 10:20 a.m.

 

 

Respectfully submitted,

 

 

Linda Nickerson, Recording Secretary

 

Attachment:

            Larsen Pavilion Resident Council Meeting – October 23, 2009

            Memo from Peter Dys regarding Directory of Management Staff